Last updated: 05/15/2025

At RIDEZZY (“we”, “us”, “our”), accessible from https://www.ridezzy.store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, share, and safeguard your personal data when you visit or use our services.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, billing/shipping address.
  • Order Information: Purchase history, product details, payment confirmation.
  • Account Information: Username, password (if account is created).
  • Device and Usage Data: IP address, browser details, device information, usage behavior (via cookies and tracking technologies).
  • Customer Support Data: Messages and inquiries you send to us.

We may also collect data from third parties such as payment gateways, logistics providers, or analytics services.

2. How We Use Your Information

We use your information to:

  • Process orders, payments, and deliveries.
  • Respond to your queries and provide customer support.
  • Improve our website and services.
  • Send transactional emails or updates.
  • Detect and prevent fraud or misuse.
  • Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, understand user behavior, and analyze traffic. You may choose to disable cookies in your browser settings, though this may affect site functionality.

4. Disclosure of Your Information

We may share your information with:

  • Service Providers: Such as payment processors (e.g., Stripe), shipping partners, and analytics tools.
  • Business Partners: For marketing and operational purposes.
  • Legal Authorities: When required to comply with the law.

We do not sell your personal information.

5. Data Security

We implement reasonable security measures to protect your data. However, no online platform can guarantee 100% security.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above or as required by law.

7. Your Rights

You may have the right to:

  • Access the data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent (if applicable).
  • Contact us for any data-related request at support@ridezzy.store or +91 90670 78778.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors.

9. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last updated” date.

11. Contact Us

For any questions, concerns, or complaints regarding this policy or your personal data, you may contact us at:

RIDEZZY
Email: support@ridezzy.store
Phone: +91 90670 78778
Address: 1018A, Jadhav Niwas, Pag, Guhagar, Chiplun, Ratnagiri, Maharashtra – 415605, India